Shipping & Returns
Where do you ship to?
We deliver to most countries worldwide. The only limit is the availability of services provided by our payment and courier partners in a country. You can see the full list of the countries that we ship to in the cart, this is before you pay for your order. If your country is not shown in the list, unfortunately, we cannot deliver orders to this location. We are unable to offer to ship to a country on a one-off basis, or change territories by request.
For orders within the UK, we use Royal Mail for delivery and shipping.
I haven't received all of my order.
Please note that some of our items come from a separate warehouse, and will therefore arrive at a different time. This includes all t-shirts, hoodies, jumpers and tote bags.
If you are experiencing issues with your order, please contact email@example.com
How do I return my order?
If an order meets our returns policies, it can be returned at any time up until the later of 14 days after receiving the products or 28 days after we dispatch them for delivery. If you are in the UK we provide a Freepost returns address. For EU/ International orders you will need to pay to post the items back to us.
However, unless they are defective, we cannot accept returns of custom products or any products that have been washed or worn.
Please send an email to firstname.lastname@example.org to see if you order is eligible to be returned.